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F.A.Q. - Frequently Asked Questions

Sales Tax
Credit Cards
Money Orders
Personal Checks
E -Checks
Phone Orders
U.S. Exports

Faster Shipping
S&H Charges
Return Policy
Bulk Discount
Selling Venues
Gift Certificates
QB Merchandise
Link Exchange

#1 Question For First-Time Buyers ... Who is QualityBargainz, LLC?

QualityBargainz is the company that will be handling your order. FakeBugs.com is the web site presenting you with all of these special fake bugs, and QualityBargainz is the company that will ship your order.

Does QualityBargainz, LLC charge sales tax?
Only for orders sent to addresses in the state of Michigan (6.0%). You will be responsible for any taxes, if any, for your own State.

Does QualityBargainz, LLC accept credit cards?
Yes we do! Through Paypal. You do NOT need to register with Paypal to use this secure credit card payment system. We are now able to accept phone orders, but being an internet company we are generally able to respond more quickly to emails. Combined orders in excess of $50.00 will ONLY be shipped to the address associated with the credit card used for purchase.

Does QualityBargainz, LLC accept Paypal?
You bet! Paypal is our preferred method of payment. Combined orders in excess of $50.00 including S&H will ONLY be shipped to a CONFIRMED address. Confirming with Paypal is quick, easy and free. If paying with an e-Check form of payment, your order will be shipped after payment clears; generally it takes four business days for Paypal to clear your e-Check payment. You do not need a Paypal account to make a credit card payment.

Does QualityBargainz, LLC accept Money Orders and Cashier Checks?
Absolutely! After you are done shopping and get your total including S&H, simply email us for our payment address. Please include a copy of your invoice or otherwise note your order when sending payment.

Does QualityBargainz, LLC accept Personal Checks?
Yes with pre-approval. We will hold your shipment for 10 business days after deposit for your personal check to clear. Any fees QualityBargainz incurs due to a bad check will need to be settled in full before your order will be shipped.

Does QualityBargainz, LLC accept E-Checks (bank transfers)?
Yes. Though quicker than mailing a person check, we will still hold your shipment until the funds have cleared. Generally this is four business days or less. The use of an e-Check does not require prior approval.

Does QualityBargainz, LLC accept phone orders?
For larger orders, we can now accept phone orders. Presently we accept internet and mail orders for smaller orders. Not sure if your order qualifies as a large order? Send us an email or give us a call.

Does QualityBargainz, LLC ship outside of the United States?
Generally, no. Again, sorry for any inconvenience. Exceptions to Canada and most of Europe can be negotiated, but only in advance, and depending upon the order size.

Can I get faster shipping than listed with the item?
Possibly. Just send us an e-mail requesting expedited shipping and we'll see if we can meet your request.

It's frustrating when online shops don't tell me what Shipping & Handling is going to be until the end of the transaction. What are your S&H charges?

Total Purchase Price
Total S&H Charge
$0.00 - $3.99
$4.00 - $9.99
$10.00 - $49.99
$50.00 - $499.99
$500 or more

Is your online payment method secure?
Yes! We use Paypal for your online payments. For further information on Paypal and their security, go to www.paypal.com

Do you have a Return Policy?
Yes we do. You must contact us within three (3) days of receipt to notify us if there was an error in your order or if we have grossly misrepresented the item. We will then provide instructions on how to return your item for a refund of the purchase price. We do not refund S&H. Items must be returned in original packaging (if it is individually carded or boxed ... you do not have to return the envelop or box in which your order was shipped) and must be the original item. Under these circumstances, and provided we receive the pre-approved return items in an undamaged condition, we will issue a refund for the purchase price less a 15% restock fee. Buyer is responsible for any return postage. We will not process returns without a Return Authorization Code. Another S&H charge will be required for unauthorized packages to be returned.

Does QualityBargainz, LLC offer Bulk Discounts?
There is a distinct possibility. And it never hurts to ask. If you wish to order more than six (6) of any given item please email us at sales@fakebugs.com to check availability and bulk discount pricing. We may have larger lot sizes available on different venues as well, and it doesn't hurt to browse our items there. Or we can arrange to make a special listing for you.

Does QualityBargainz, LLC sell on different venues?
Yes! Currently we are offering items on eBay and through our direct online QualityBargainz Store. You can find other great items that we don't carry on a regular basis at these alternative venues like eBay. Rarely you may find us on Overstock.com, Yahoo.com and Froogle/Google Base.

Does QualityBargainz, LLC have a catalog?
We do not currently have a printed catalog. Feel free to browse our store and other venues. There may be differences in inventory, different special offers and S&H discounts or different size lots at the various venues.

Does QualityBargainz, LLC have a Gift Certificates?
You bet! QualityBargainz Gift Certificates are perfect for that hard-to-shop-for person. We can notify your gift recipient of their QualityBargainz Gift Certificate by either e-mail or regular mail. Gift Certificates are good for one full year from date of purchase! The Gift Certificate recipient may be responsible for S&H. Please e-mail us at admin@qualitybargainz.com to request a QualityBargainz Gift Certificate.

I'm a HUGE QualityBargainz fan (we can't blame ya!), where can I buy souvenir QB merchandise?
So you'd like to have a wonderful QB item of your very own? You can get those great looking QB t-shirts, mugs and gifts at CafePress.

I love your free joke and prank ideas! Is it ok to link to those pages?
Feel free to link to us ... everyone can use a good chuckle. We say cheap and free entertainment for everybody!


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